Find the right Office Phone System with Channel Communications
Finding and implementing the most cost effective and efficient office phone system for your business can be a time-consuming and complex task. And with a variety of technology options available, companies often find themselves lost in a minefield of Office Phone Systems without a clear indication of their requirements or which office phone system will best meet their needs.
Channel Communications, based in Bristol, are the leading provider of office phone systems, with specialist expertise in areas such as call centres, computer/telephony integration (CTI) and Voice over IP (VoIP Systems). They assist companies in finding the right office phone system for their business, whether it be for an office relocation, or simply to upgrade and improve efficiency. This is done with a comprehensive pre-sales study to identify, in detail, customer requirements. The implementation, testing and training of the office phone system is carefully project managed by a senior member of the Channel Comms team to ensure smooth implementation and to minimise disruption.
Channel Communications have come up with a number of options that companies need to consider to help them find the right office phone system for their business:
Remote Workers
Does your office phone system support the communication needs for mobile workers? All remote or home workers should be able to connect an IP telephone to your company's office phone system.
Mobile Workers
Ensure your office phone system supports mobile workers or those making frequent mobile calls. Fixed Mobile Convergence (FMC) allows users to make calls from a mobile handset over your companies Wi-Fi network saving money on mobile call costs.
Multisite Location Office Phone Systems
If your business operates more than one office, there are many cost saving and efficiency benefits of operating it through a network of one system.
VOIP Office Phone Systems
This is a technology that converts traditional speech into data packets so you are able to send the call over your LAN if in the office or over any form of IP connection such as a company's WAN or ADSL. This ensures that all staff (whether in or out of the office) have full contact with everyone, and the ability to communicate more efficiently.
Voice Recording Office Phone Systems
The ability to record telephone conversations for later playback and analysis. This information is proving an invaluable way to train staff, analyse staff performance, as well as dispute resolution for false claims.
There's a whole range of office phone features to consider when looking for a new office phone system. Contact the telecom expert, Channel Communications today to find out how much you can save and improve your company's communication efficiency.
Visit this Telecoms Relocation Checklist for more information.
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